Of course not. According to the German Civil Code, a valid contract between two parties only comes into being through offer and acceptance or two concurring declarations of intent.

For you, this means that you only enter into a legally binding contract with us once you have expressly agreed to it or confirmed it with your signature.

As the on-site inspection is one of our exclusive services for our customers in Ulm, it is of course free of charge and non-binding for you.

It is difficult to estimate the exact time required for an inspection, but experience has shown that an inspection takes around 15-20 minutes. Of course, this can vary depending on the size and complexity of the move in Ulm.

In this case, we recommend viewing the flat with the larger household goods. With regard to the other flat, we ask for a written list of the items to be moved and presented at the viewing.

Each additional address will be charged at €40.00 net. The standard price covers two addresses (one loading and one unloading address).

In general, it can be said that, especially in the case of very narrow single-lane streets or busy main roads, which make finding a parking space almost impossible, it is strongly recommended that you have us set up no-parking zones so that your move or transport can be carried out in the shortest possible time.

The facility must be requested directly from us and costs €60.00 net per address. For addresses with larger entrances or driveways, you should first speak to the responsible owner to see if we can park our truck there for the duration of the move. At other addresses where direct parking is always available, it is not absolutely necessary to set up no-parking zones. Simply speak to our staff.

The no stopping zones are set up 72 hours before the move.

As a general rule, you should never fill the boxes to the very top. Even though we have very strong and experienced colleagues on site, you should always be able to lift the box without great effort. This also ensures that the boxes do not break under the weight during transport. Otherwise, you should try to pack the boxes with heavier items and place bed sheets, clothing or other light items on top.

First of all, we need to carry out a free on-site inspection to assess the volume of your move. In very urgent cases, it is also possible to send us a list of your belongings by email or online enquiry. After the inspection, we will send you a cost estimate, which you must submit to your local authority together with two further cost estimates from other companies. The office will then review all the quotes submitted. Please note that this may take some time (approx. 2-4 weeks or longer). We therefore recommend that our customers request quotes as early as possible so that, in the event of a rejection by the office, there is enough time to reduce our estimated price or obtain new quotes if necessary.

If we are awarded the contract for your move to Ulm or in Ulm, you will usually be issued with a cost coverage certificate by post or directly on site by your clerk. We need this in the original. You can make a copy for your records, but this is not necessary as only our company is authorised to redeem this voucher. If you have not already done so, please let us know your preferred date by telephone or in writing. The only thing you need to do now is to have your identity card or passport ready on the day of the move, as one of our employees will come to you after the move has been completed with the cost transfer form, on which you must enter your identity card or passport number and confirm with your signature that we have provided the ordered services properly. We will take full responsibility for settling the account with the authorities.

Cardboard delivery is an exclusive service that we offer to all our customers. However, you are welcome to contact us by telephone if you would like to collect the packaging materials yourself.

It goes without saying that carton collection is free of charge.

Of course, we stock a variety of cardboard boxes. We offer book boxes for books, crockery and other heavy items. What makes them special is that they have a double, extremely sturdy base. For clothing, especially evening dresses, suits, etc., we offer clothes boxes, which have an insertable clothes rail that allows you to hang your wardrobe neatly and crease-free, just like in a wardrobe. For all other items, we have standard moving boxes.

In general, the costs for packing materials are not included. If you require this, please speak to our customer advisor or office staff in good time.

In most cases, there is no obstacle to postponing your already booked appointment. However, if your order includes the establishment of no-parking zones, you will have to bear the costs for the new application to the district office yourself, amounting to €60.00 net per address.

Please also note that it is no longer possible to reschedule directly on the day of the move. At best, simply get in touch with us and we will discuss everything else with you.

Our company attaches great importance to satisfying all customers, which is why we also offer weekend removals without a surcharge. However, you should note that many customers take advantage of this offer and therefore order their move from us as early as possible.

If you are flexible regarding the day of the week, appointments can be made within 2-3 weeks. However, it should be noted that experience has shown that our customers mainly book appointments at the beginning of the month or at the end of the month.

If you want to move in the middle of the month, you should book the date with us as early as possible. The same applies to removals that are to be carried out at the weekend. Please also note that we need at least 2 weeks' notice if you need to apply to the district office for a no-stopping zone for your move.